IRIUM: Dealer Management Software > [Covid 19] - Dealers: How to ensure the continuity of your customer service?
During the containment period, Drive solutions developed, even in dealerships. Indeed, this solution allows you to guarantee the continuity of your after-sales service in complete safety.
Thanks to the Drive, you protect your employees and your customers by avoiding physical contact with the store.
Discover our e-commerce, Drive and SMS solutions for your dealership!
Allow your customers to order parts online and collect them outside your dealership.
Protect your employees by preventing them from being in contact with customers at the store
Alert your customers by SMS of the receipt of their parts
Safe receipt of parts at the Drive
Notify your customers by SMS that their equipment / vehicle is ready to be picked up at the Workshop
Keep your customer service going with SMS messages
All the implementation of these products can be carried out remotely by the IRIUM Software team.