The business CRM of IRIUM SOFTWARE to increase your sales !

Improve your customer and prospects knowledge in order to better meet their needs: it’s the objective of our CRM. Completely integrated into iEnterprise, this module will give you a 360° vision of your customers/prospects thanks to the data shared between all the departments (sale, accounting, after-sale, rental). Discover more about our CRM with this video.

CONTENT :

• A powerful and helpful sales tool to cover all your business needs
• iMob Contact, the mobile tool for on field technicians

A powerful and helpful sales tool to cover all your business needs

Customer knowledge is becoming a central issue in order to build a portfolio and retain market share. The CRM module of IRIUM SOFTWARE will enable you to effectively manage your sales force and thus develop your turnover.

With our CRM, you can :

• Improve customer knowledge
• Identify and track purchase intentions
• Retain the “memory” of the company (actions carried out, contacts, visit reports)
• Do vehicles/equipment appraisals
• Follow-up marketing campaigns
• Follow-up your customer claims and demands
  
  

iMob Contact, the mobile tool for on field technicians

Installed on the seller’s mobile terminal, iMob Contact allows the user to enter information and organize customer actions (reminders, visits, etc.). Data are automatically integrated between iMob Contact and iEnterprise in order to have the same information in your CRM and your management data (customers, fleets, repair histories, ...).

The advantages of iMob Contact :

• Avoid retyping
• Immediate access to customer information
• An efficient follow-up of opportunities
• Time saving
• A tool available even in offline mode