Data protection policy

Last update: May 2018


Your privacy is important to us, and we are committed to building strong and lasting relationships with you. The protection of your personal data is important to us. That is why we have made our Data Protection Policy available to you, so that you can be informed as clearly as possible about the processing of your personal data when using our website.

This policy thus applies to the entire website.

This policy is subject to the French Data Protection Act No. 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties, as amended in 2004 (hereinafter referred to as the "Data Protection Act"), as well as to the European Regulation on the Protection of Personal Data of 27 April 2016.



"Personal data" is information that identifies you as a person. Your surname is personal data. Your telephone number, your email, your IP address are personal data.

"Processing of personal data" means an operation or set of operations applied to personal data (collection, recording, storage, consultation, etc.)


Who collects personal data?

IRIUM SOFTWARE, located at 13 rue Jacques Monod - BP 90396 - 17001 La Rochelle cedex 1 - France, is responsible for all processing of personal data carried out on the site


Collected data

When requesting contact or registering for the newsletter, you must provide IRIUM SOFTWARE with certain personal data. The personal data likely to be collected are: 

the title,

first name and last name,

e-mail address,

telephone number(s),

company, size, department and job title,

In any case, the personal data collected is limited to the data necessary for the purposes mentioned in the following paragraph.

You are free to provide or not all or part of your personal data.


Purposes of collecting your personal data

IRIUM SOFTWARE undertakes to collect, process or retain your personal data for specific, legitimate and relevant purposes. 

Your data is processed for the following purposes:

  • Management of our customers and prospects
  • Management of your subscriptions to our newsletters
  • Sending information about our products (software version upgrades, new modules available, etc.)
  • Targeted commercial prospecting by email or any other medium
  • Invitations to events and operations that may arouse the interest of customers or prospects.
  • Customer account management (Online Support)

We also use the data to improve our products through the sending of our satisfaction survey, or during surveys, but also to validate the participation of our customers/prospects in our operations (trade fairs, user clubs, specific events).

Except for commercial prospecting operations, IRIUM SOFTWARE considers that all the above processing operations are necessary for the execution of the contract signed between a customer and IRIUM SOFTWARE (legitimate interest).

Commercial prospecting operations are based on your consent to the processing of your data. Thus, when you send a contact form or register for the newsletter on the site, you are expressly asked for your consent:

*By submitting this form, I agree that the information entered may be used in the context of the contact request and the commercial relationship that may result from it.

You can withdraw this consent at any time directly by clicking on the unsubscribe link on each email you receive or by contacting us via this form.


Access and rectification of data

IRIUM SOFTWARE has put in place reasonable arrangements to ensure that the personal data collected is used for the purposes set out in this privacy policy and to ensure that it is accurate and kept up to date.

You have the right to access your personal data. In addition, you have the right to request that your personal data be corrected, completed, updated or deleted. You may also exercise your right to data portability.

You can exercise your rights by sending your request via the form here.

IRIUM SOFTWARE reserves the right to refuse access to personal data in the specific cases provided for by the legislation and regulations in force.

The data of our customers and prospects is kept throughout our commercial relationship, and then 10 years after our last contact.


Duration of data retention

The data of our customers and prospects is kept for the duration of our business relationship and for 10 years after our last contact.


Data protection

IRIUM SOFTWARE takes various measures to ensure the security of your data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

In particular:

  • Access to the databases is strictly reserved for persons authorised to access them in the context of their duties.
  • In accordance with the French Data Protection Act of 6 January 1978 and the European Regulation, IRIUM SOFTWARE has ensured that subcontractors undertake to respect the security and confidentiality of data.
  • All IRIUM SOFTWARE employees are made aware of personal data protection through training, newsletters and team meetings.



IRIUM SOFTWARE has the right to change this privacy policy at any time. We encourage you to review the policy regularly to be aware of how IRIUM SOFTWARE will protect your personal information. This Policy was last updated on the date indicated above.