Version 3.200 of iEnterprise has 5 main new modules to facilitate the management of the activity of distributors/dealers.
The financing management module makes it possible to manage financial leases and loans from manufacturers but also the financial leasing of customers from dealers. This module allows you to manage the financing of several materials at once. Dashboards can then be created so that you can easily control and track financing.
Equipment appraisal is an essential part of second-hand buying. The objective of an appraisal is to enhance the value of equipment in the customer fleet in order to take it back when selling new or second-hand equipment. An appraisal goes through several stages from the initiation to estimation. When the seller is in the field, he must wait for the valuation of the equipment from internal services. Thanks to the expertise management in iMob Contact, sellers can now very easily carry out equipment appraisal directly in the field.
The "marketing campaigns" module makes it easy and efficient to manage the commercial actions to be carried out. This module will allow you to define a goal of commercial actions and identify a population of accounts. Thus, you can then assign your sales teams its accounts. It's also possible to assign tasks to your sellers, which you can then convert into a business action. Thus, you simply visualize all the ongoing, late and completed business actions.
Nothing is more important in business than satisfying your customers. However, it is sometimes complicated to manage all customer queries and complaints. The "after-sales ticket” module makes it easy to enter and manage all customer requests/requests. A person within the company is then responsible for the ticket and its evolution. Once the problem is resolved, the ticket is closed.