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IRIUM: Dealer Management Software > News > Press > [COVID-19] - Stay in touch with your customers!

[COVID-19] - Stay in touch with your customers!

At a time of physical distancing, it is essential to keep in touch with your customers. If physical appointments are postponed or canceled, you can keep in touch by sending SMS and emails. Our module for sending SMS and email will make your task easier. This module, available on all of our products, offers you the possibility of communicating with your customers, suppliers and employees by simply sending personalized SMS and emails with the information contained in your IRIUM software.

The storekeeper can for example warn a customer that the parts ordered are available in store, the workshop manager can inform customers of the availability of their equipment, the accounting department can relaunch payment requests ... You can also advertise to your sellers that a new second-hand equipment has just entered the dealership, or else carry out marketing actions towards a set of contacts, such as announcing promotions.

 

You will no longer have to contact your customers one by one by phone. This feature will save you time and multi-channel communication (SMS + Email) will enhance the visibility of your messages.

15 January 2014

Category: Press

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